The course provides clear visual presentation of concepts, cases and methodology. It allows for quick introduction into the continuous improvement practices and lean manufacturing principles, use of Pharos Suite information tools in business development and monitoring enhancing quick and convenient learning. The typical training course for managers contains as follows: - Overview enterprise evaluation and monitoring methods (Balanced Score Card, etc).
- Introduction into UNIDO Continuous improvement methodology.
- Enterprise as a system, its main key performance indicators such as costs, product costing, labour costing, manufacturing performance, cash flow, profit margin, quality of production and quality of customer services, added value, competitiveness, product contribution, customer sales.
- Preparing enterprise plans and production scenarios.
- Methods of business performance measurements, using UNIDO information technology tools for monitoring of business performance
- UNIDO Pharos suite as managerial tool for business measuring and monitoring: the objectives, interface, features, applications.
- How to achieve business results improvement with Pharos suite: collecting company data and its entry, data export/import to and from Pharos.
- Analysis of enterprise business performance by key performance indicators implemented in Pharos suite.
- Setting up business targets
- Simulation of key business decisions, preparing and running business games.
- Company benchmarking with Pharos suite.
- Presenting company business portrait to potential investors and banks for obtaining credits and investments based on UNIDO Pharos suite performance data and benchmarking results.
- Questions and answers.
- Certification of participants.
Course participants are provided with UNIDO Pharos software suite included in the course fee. The introductory Business Performance Management, Measurement and Benchmarking Software by UNIDO provides excellent however very simple set of innovative, comprehensive and easy to use practical training aids for vocational training of managers, facilitates improving business culture, performance and results. |
| Before the training | After the training |
| No understanding of the Performance Management (PM) concept | Good understanding of the PM concept, importance and applications. |
| Never used PM tools before, neither paper based nor software tools | PM tool was introduced and being used in a software application. |
| Typical production and quality indicators were always general and limited to total production, yield and % of waste | Specific, internationally recognized production and Quality Key Performance Indicators (KPIs) introduced, e.g. OEE, LSH, Product costing |
| Problems in meeting the ISO 9001:2000 requirements regarding having measurable quality objectives | Ability to develop quality objectives based on specific KPIs. |
| Data capturing system is capable of capturing production and quality data but it has no links to real performance measurement | The records were modified and improved to have a comprehensive data capturing system meeting the needs of developing KPIs. |
| Data analysis is limited to basic excel sheets and some graphs | Pharos, Produce Plus and FIT allowed introducing comprehensive Graphical Analysis |
| Always searching for ways to introduce KPIs with graphs to our current complicated software | Obtaining ability to improve our current software based on what we learned from the Pharos, Produce Plus and FIT |
| There was many discussions about the need for a specific production machines | The decisions about reliable production and quality indicators to measure machines are supported by measurements and figures. |
Training and Upgrading Programmes for SMEs evolved as the result of close cooperation with industry and entrepreneurs in different countries bringing together methodology, simple but effective information technology tools and best practices. The Global Partnership Program provides possibility to join the on-going international developments to make businesses, industries and national economies running better. Contact >> |
