clear.gif (43 bytes)GOLEMTime:                                                                       Date:
gochangewrite us an e-mail

send us your feedback
Java option is not enabled in your browser or your browser doesn't support JavaTM technology at all. Sorry!

  

Copyright 1999-2011 GOLEM IMS G.m.b.H.
All Rights Reserved.

 

pharos

The information below refers to previous version of Pharos software

Its  major upgrade overview "Pharos Enterprise Benchmarking" >>

-
  Introduction

PHAROS - Business Navigator is a personal information tool providing industrialists and company managers with easy way to monitor and benchmark enterprise performance. It is made to be simple in each operation including analyzing most important business results by key performance indicators, defining business targets, reviewing and planning production profile, simulating major business decisions while using minimum enterprise data.  

Pharos is a part of the enterprise software and training package. It had been applied as a introductory software in various UNIDO, other international and national programmes worldwide to improve entrepreneurs capacity for Change Management. As an important practical component of such programmes it allows measuring actual business results against business targets presenting strategic and operational goals. The introduction of Pharos package facilitates improved business results, competitiveness and overall enterprise sustainability. The implementations were acknowledged by entrepreneurs in countries as effective way  of upgrading business culture, knowledge capital, strategic planning and introduce best continuous improvement practices.

The vision of a business and business navigation is achieved in Pharos by viewing key performance indicators as lighthouses with green or yellow or red colors and relevant indicator graphs. PHAROS allows for early identification of problems immediately after the end of each passed period, i.e. month.

An entrepreneur can easily identify the business target values by using on-screen sliders, control main values and monitor business performance by a glance. The basis of target definition for particular enterprise is its actual business history presented in backlog data as well as strategic goals which may include major risk factors (e.g. increase of raw material prices, etc).

Business navigation is supported by providing performance indicators of the enterprise as follows:

  1. Costs

  2. Performance

  3. Quality

  4. Competitiveness

  5. Products

  6. Customers

  7. Business results benchmarking (comparing actual results against the ones measured in the past)

  1. COSTS

Costs lighthouse color: The total enterprise expenses for each month are averaged from the beginning of the year till the current month and are compared to the budget. The Lighthouse light obtains its color depending on the position of the average expense value against the upper (above budget) and lower (below budget) target values, which are defined by manager himself.

Costs module allows for quick monitoring of different Cost Categories and identifying Costs Drivers.

(click on the picture to see full screen animation)

In case of an unacceptable cost status (Red Lighthouse color) Pharos provides the manager with the following information for analysis (by mouse click or Arrow Up/Down on keyboard):

  • Average monthly results for the given cost category (personnel costs, sales costs, etc.).

  • Average monthly results as percentage of plan for the given cost category.

  • Average monthly planned value for the given cost category.

  • Period cost values in percentage to the planned cost for the given cost category.

  • Period absolute amount of cost in currency in relationship to the planned for the given cost category.

  • Average monthly amount of costs accumulated from the beginning of the year till the current month in percentage to the planned cost for the given cost category.

  • Average monthly amount of costs in currency accumulated from the beginning of the year till the current month in relationship to the planned cost for the given cost category.

The graphs below the table presents actual values for each passed period (on the left) and accumulated values (on the right). The graphs shows the data in the category selected by a user in the table. 
   

  2. PERFORMANCE

The overall business performance of the enterprise is indicated by the Performance lighthouse. Its color depends on combination of two key performance indicator values "Cash Flow" and "Profit Margin" and their position against corresponding upper and lower manager-defined targets. The following supports for the management analysis in the module:

    • Cash Flows monitoring (the flow of money in a company).

    • Profit Margin monitoring (the impression of a company's profitability).

    • Identifying "Top five Products" according to their Sales Revenue.

(click on the picture to see full screen animation)

Performance module provides the Manager with the following details:

    • Cash Flow graph, which is calculated for each month annually, indicating if the company have earn or lost money during the each passed month.

    • Average Cash Flow graph, indicating if the company have earn or lost money from the beginning of the year till the current month.

    • Profit Margin graph, which is calculated for each passed month, indicating how much each unit of sales contributed to the enterprise net income for the selected month (in percent).

    • Average Profit Margin graph, indicating how much each unit of sales contributed to the enterprise net income from the beginning of the year till the current month.

In addition Pharos provides the Manager with the table (in absolute values) and the diagram (in percentage of totals) indicating "Top Five Products" according to actual Sales Revenue for the each passed month. The Diagram can be used for easy review of the top 5 product compositions against the all others for each month of the year or per annum.

The production table allows defining main parameters of the enterprise manufacturing by using minimum data. It is supplied with additional utilities to formulate and save typical production profile, edit it later, load some previous profiles and apply them to new time periods. The feature provides for developing business scenarios. simulation of decisions and planning.  

The module provides for simple way to monitor indication of overall business performance.

  3. QUALITY

The overall enterprise Quality in Pharos is indicated by the color of Quality lighthouse depending on combination of two indicator values such as Production Quality Index and Customer Service Index as well as their position against corresponding manager-defined targets. Production Quality Index (PQX) represents internal manufacturing quality in the enterprise. Customer Service Index (CSX) indicates how customers see the overall quality of products / services provided to them and the relevant level their claims.

(click on the picture to see full screen animation)

Quality module provides management with following information:

  • Product Quality Index for the period shows the share of rejected products compared to the total number of products manufactured during the same period.

  • Accumulated Product Quality Index shows the share of rejected products compared to the total number of products manufactured from the beginning of the year till the current month.

  • Customer Service Index for the period shows the number of customer shipments with defects out of total customer shipments during the same period.

  • Accumulated Customer Service Index shows the number of customer shipments with defects out of total customer shipments accumulated from the beginning of the year till the current month.

The module provides for a simple way to monitor indication overall quality of business.

  4. COMPETITIVENESS

The simple concept behind Pharos definition of overall Enterprise Competitiveness is as follows: Being competitive means providing customers with products and/or services of a quality that satisfy customers' demand. At the same time the Competitiveness also implies a satisfactory profit level. Two simple indicators were selected for identifying competitiveness lighthouse color: quality that addresses  customers' demands and satisfactory ratio of total added value to total costs.

Quality that satisfies customers' demands is represented by periodical and average Customer Service Index graph (the same as reviewed in "Quality" section).

Satisfactory profit level is represented by the Competitiveness Value graph as follows:

    • Periodical Competitiveness Value shows Added Value compared to the Total Cost of the same period.

    • Average Competitiveness Value shows Added Value compared to the Total Cost averaged from the beginning of the year till the current month.

The color of the Competitiveness lighthouse depends on combination of two indicator values "Customer Service Index" and "Competitiveness" and their position against corresponding upper and lower manager-defined targets. It provides simple way of monitoring continuous improvement of the enterprise competitiveness level against already achieved one. The module doe not require collection and analysis of external information regarding the competitors (as SMEs do not have resources to obtain actual internal data regarding performance of each competitor nationally or internationally).

In addition Pharos provides the manager with the tables (in absolute values) and Diagrams (in percentage of totals) to indicate five most profitable products for (1) each passed month or (2) for some period from the beginning of the year till the current month. It can be viewed as follows:
- according to their Added Value;
- according to their Profitability (Added value compared to the Variable Costs)

The Diagrams can be used for easy review of the top 5 product compositions against the all others for each month of the year.

(click on the picture to see full screen animation)

The prime objective of the Competitiveness module is to provide industrialists with very easy and simple way for continuous improvement of enterprises competitiveness. The process does not require any data collection for competitors in a region, country and the world as it is not usually feasible task by enterprise personnel.

  5. PRODUCT CONTRIBUTION

It is important for any manager to know, which products contribute most to the economy of an enterprise. Pharos provides information regarding average monthly Added Value per product accumulated from the beginning of the year. It is used for assigning colors to the Product Contribution lighthouse.

(click on the picture to see full screen animation)

In case of an unacceptable status (Red Lighthouse color), Product Contribution module provide the Manager with following details for analysis:

    • Average monthly Added Value per product accumulated from the beginning of the year till the current month.

    • Average monthly Added Value for all products accumulated from the beginning of the year till the current month.

    • Added Value for all products calculated for each passed period.

In addition to previous graphs of top 5 products by profit and sales revenue per product, there are the following tools for analysis of particular products:

The Top five Products table (in absolute values) according to their Added Value per One Product Unit calculated for each passed month.

The Pie Chart next to the table shows Added Value for all units sold in the current month. Absolute values and percents of total are calculated for each product presented in the Top 5 Products Table.

The added value targets allow for a simple managerial instrument for monitoring of actual business results each month.

  6. CUSTOMER SALES

Customer Sales module of Pharos provided a simple way to classify customers by ranking them according to their revenue, number of sales or average value per one sale (the amount of sales revenue for the period divided to the number of sales) for each customer for the selected period (s). The Lighthouse color depends on Average monthly Customers target-Revenue that was previously defined by the manager.

(click on the picture to see full screen animation)

Left table shows Total Number of Sales and Total Customers Revenue for the selected number of periods and selected customers (on the right table customers).

Right table shows Total Number of Sales and Total Customers Revenue for the selected customers and selected number of periods (on the left table).

Left graph shows for particular selections on the tables customers and periods as follows:
- Monthly Revenue for those months that were selected on the left table.
- Monthly Number of Sales calculated for those months that were selected on the left table,
- Average Monthly Revenue per Sale calculated for those months that were selected on the left table.

Right graph shows for selected months on the left table as follows:
- Monthly Revenue for the customers, selected on the right table.
- Monthly Number of Sales for the customers, selected on the right table.
- Average Monthly Revenue per Sale calculated for each customer, selected on the right table.

The information obtained provides important tools for analysis of the marketing and sales efficiency, customer relations,  purchase activity patterns, customer importance in time, which are required for defining effective customer policy. All requires source data is imported from the enterprise accounting.
 

  Utilities

Pharos has several utilities, which provide customization options for the users. There are as follows:
 

bullet

Business results benchmarking providing effective traceability of enterprise results for the whole period of business monitoring

bullet

Advanced data import/export module providing access to data from external accounting and other software systems supporting multiple database formats (download the description below),

bullet

Planning of production or making optional scenarios of enterprise developments, review seasonal production/sales effects,

bullet

Include/Exclude inflation from the calculations,

bullet

Setting up business management targets constraints manually

bullet

Database backup/restore

bullet

Adding additional language/work in multilingual environment

bullet

Printing reports (database tables)

bullet

Printing graphs

bullet

Get extensive help


The UNIDO Pharos software supports preparation and implementation of ISO 9001 (Sections "Establish monitoring and measurement processes and Carry out monitoring and measurement activities) and ISO 9004 (Sections "Measurement and analysis" and "Continual improvement").

The Pharos software is a part of the UNIDO Pharos Business Performance Measurement, Management and Benchmarking Software Package. The package is effectively applied in Training and Capacity Building Programmes for Small and Medium Enterprises "Management of Change".  It can be ordered through UNIDO or offical distributors on-line.

Download:

Training Programme leaflet (PDF: 530 Kb / 2 pages).

PHAROS brochure here (PDF: 380 Kb / 2 pages).

Introduction to Industrial Modernization and Capacity Building Programmes with Pharos (presentation, PPT)

PHAROS Demo (Screencam movie).

News regarding Pharos package applications worldwide

 

Contacts:

 

1. UNIDO: 

2. Enterprise Performance Improvement Centre at GOLEM IMS GMBH  (UNIDO partner providing technical support, training and implementation in countries)     here >>

 

PHAROS, BEST, FIT, MCCT software, copyright 1994-2010 UNIDO

 
 

--

 Pharos in Flash!

>> Review (flash 4)
>> Download (pharos.exe)

-

 Other software

PHAROS Enterprise Benchmarking Upgrade

Pharos developments

MCCT

FAQ

-

 See more about ...

News

Training programmes

Workshops in Vienna, Austria

Training & Certification

Partnership

Support

Comparison table: PHAROS, BEST & FIT

Hardware & Software Requirements

Languages

Download

Demo

How to buy?

Prices


-