BEST is a software facilitating analysis of the enterprise performance and assisting in decision making regarding business development, analysis of key performance indicators, bottlenecks and results. Main BEST software concepts were further implemented in the Pharos software suite and used in the Upgrading programmes introducing best continuous improvement practices.
How does BEST facilitate decisions?
Helping to monitor strategic issues of enterprise performance.
Facilitating the process of continuous performance improvement.
Monitoring the whole scope of enterprise activities.
Assisting in identification of quality-related costs.
Assisting in identification of costs related to environmental protection.
Allowing making price-setting simulations.
Assisting in product profit analysis.
Assisting in investment analysis.
Provides for easy-to-understand graphical indicators representation.
Customized Enterprise View by a manager
Product profit analysis
Price setting simulation
I. Operation management assistance
Its main purpose is to monitor business performance by tracking sales and by comparing actual performance and targets for some significant parameters. Operation management work is supported by providing the manager with management hints and a concentrated picture of the performance of the company through a small number of selected indicators.
There are three first level indicators as follows:
Year-End-Outlook indicator (YEO)
Convertible Currency Exchange indicator (CCE)
Business Performance Indicator (BPI)
The BPI indicator is the weighted criterion of 5 second-level indicators, which reflect significant aspects of business operations:
Service level - Customer service index (CSX)
Sales performance - Customer order index (COX) and Year-to-date index (YDX)
Production quality - Production quality index (PQX)
Tied up capital - Storage level index (SLX).
(click on the picture to see full screen animation)
As the relative importance of the five second-level indicators may differ between companies, a user assigns the particular weights and can vary accordingly to the management preferences for the given business.
BEST software supports each business indicator with management hints and theory.
II. Strategic management assistance
This module is used to monitor and assess the general financial and competitive performance of the enterprise. Five Strategic Performance Indicators ( SPIs ) were identified as measures of the productivity and utilization of certain key enterprise resources. These five SPIs thus have the role as early warning signals.
If trend is negative or indicator value has low level, then the second-level indicators should be analyzed to get better insight and understanding of the problem. For each of these SPIs there is a second-level set of indicators that can be reviewed for details. These second-level indicators focus on specific areas such as energy consumption and production time utilization.
1st level indicators
2nd level indicators
Total Enterprise Performance (TEP)
Labour Productivity (LRP) Production Time Utilization (PTU) Energy Productivity (EYP) Sales productivity (SLP) Total Cost Value (TCV) Maintenance Productivity (MNP) Refinement Grade (RMG)
Return On Investment (ROI)
Capital Productivity (CLP) Total Cost Value (TCV) Salary productivity (SYP) Capital Utilization (CPU)
Profit Margin (PFM)
Total Cost Value (TCV) Sales Productivity (SLP) Added Value Grade (AVG)
Total Sales Performance (TSP)
Sales Productivity (SLP) Maintenance Productivity (MNP) Convertible Currency Utilization (CCU) Production Time Utilization (PTU)
Competitive Strength (CPS)
Added Value Grade (AVG)
III. Indicator summary
This module is used to select, fix and use the customized set of indicators from all those available in BEST for performance monitoring and decision-making.
The manager's work is supported by theory and management hints.
IV. Product profit analysis
The product profit analysis is a sensitivity analysis to assist managers in planning production and marketing programs under uncertainty. For planning purposes it is therefore not enough to know that a particular product is profitable in terms of a satisfactory contribution if there is a risk that shortage of material or inadequate production capacity, which might jeopardize production of the product.
BEST uses five different criteria for this analysis:
Ranking of products according to either - Contribution per unit or - Contribution per total,
Ranking per bottle-neck situations where two situations are considered: - Import material bottle-neck and - Production time bottle-neck
The fifth criterion in the product profit analysis is called Primary product.
These five criteria are summed together to a weighted sum. This sum provides an over-all picture of the products' profitability. The user can specify the relative importance of each criterion by simply varying a set of weights.
V. Price setting simulation
The computer-simulation evaluates a number of different product combinations by using a dynamic programming method. The basic idea is that contribution from all products must cover total fixed costs for financial break-even and must exceed total fixed costs in order to generate a profit.
The user has the option to simulate price and volume for each product.
Price setting simulation tool indicate as follows:
Resulted interest value for each simulated pricing option
Recommended prices for each simulated planned interest value
Costs variations for each simulated production volume
Price setting simulation tool allows for the manager as follows:
To apply the simulation results to the operating plan
To restore initial prices without changes
To restore initial production volumes without changes
VI. Investment assistance
This module is used to assist the manager in analyzing and simulating various short-term investment options. Three most known investment models are available as follows:
The Net Present Value method
The Internal Rate of Return method
The Benefit/Cost Ratio method
Picture:The Benefit/Cost Ratio method
BEST software recommends the appropriate model accordingly to the basic significant characteristics of the investment project entered by a user.
Investment assistance tool is intended for quick and easy use and should not be used for complex investment analysis or in those situations where more detailed analysis is required. In such situations the UNIDO product COMFAR, - Computer Model for Feasibility Analysis and Reporting, may be more appropriate.
VII. Data entry
BEST has relatively large database, which is used for indicator calculations. Various important issues of enterprise data, including for example quality and environmental costs, inflation, are taken into consideration while handling the data entry. Automatic recalculation of the entered data in two currencies such as national and USD is made accordingly monthly exchange rates.