| Training of trainer’s workshop on Pharos and MCCT
in UN Center, Nairobi, Kenya
The workshop was prepared within the UNIDO Project of Application of
quality principles to the food processing sector of 7 Sub-Sahara African
countries. The training of trainers took place between 5 – 7 June 2000
at United Nations Office at Nairobi UN Complex, Gigiri, Nairobi.
(click on pictures to see it in full size)

The workshop was opened by Mr. Mariki, UNIDO, Nairobi and
introduction report by Mr. G. Patacconi, Team leader of the Project and
TQM specialist, UNIDO, Vienna.

Its working agenda included as follows:
1. Introduction to the UNIDO business performance software tools:
Best, Fit, Pharos and MCCT.
2. Basic concepts of strategic enterprise management, which were
implemented in the software based on continuous improvement methodology.
3. In depth coverage of the PHAROS and MCCT software packages,
including main concepts, features, functionality and objectives.
4. Defining the stages and content of the preparatory work at the
enterprises for collecting data for the software, analysis of enterprise
information, review of documentation and training materials, necessary
assistance and instructions in defining data, its potential sources,
preparation of database,
5. Practical application session, manager interpretation of results,
analysis of indicators, defining decision options and conclusions.
6. How to use MCCT software, its objectives and features.
7. MCCT data preparation and entry, practical application on sample
database
8. Overview of training procedures while in installations on
enterprise sites
9. Overview of product marketing options and training procedures for
end users in Food Industry.
10. Discussion, questions and answers

One sample case study based on food production factory had been
developed for each of the software packages and provided as the detailed
example for study and data entry.
Application options had been analyzed and all related questions
answered.
List of participants
Kenya:
Mr. C. Nyangute, NTC
Mr. H. Kyule, ISO 9000 - expert
Ms. E. Maindi, HACCP – expert
Mr. F. Kihumba, ISO 14000 – expert
Uganda:
Mr. S. Balaggade, NTC
Mr. W. Musinguzi, ISO 9000 – expert
Tanzania:
Ms. B. Mutambazi, NTC
Mr. C. Ekelege, ISO 9000 – expert
Zambia:
Ms. M. Lungu, NTC
Ms. D. Mulenga, HACCP –expert
Zimbabwe:
Mr. P. Chikwanda, NTC
Mr. C. Arigurinu, ISO 9000 – expert
Ethiopia:
Mr. Tadelle Kumie, ISO 9000 – expert

Photo: Workshop participants |