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UNIDO Pharos workshop in
Jakarta, Indonesia
The UNIDO Pharos Training Workshop in Indonesia was
initiated and implemented by State Ministry of Research and Technology
of Indonesia - MoRT (or RISTEK in
Indonesian abbreviation), UNIDO (Vienna)
and ICS (Trieste, Italy).
The workshop organization was implemented by
Management of Innovation & Technology Center (MIT, operating under MoRT/RISTEK)
headed by Mr. Ardito M Kodijat, General Manager.
The event took place in Millennium Hotel Sirih,
Jakarta on 31 July - 04 August 2006.
Photo: Workshop participants. Sitting in the first
row (left to right): A.Kodijat, S.Golovanov, B.Setiadi, R.Tavares,
N.Alie,, M.Pirondini .
The objectives of the workshop were as follows:
1. Enhancing knowledge and available tools for
effective management of technology development and transfer by
introducing UNIDO Pharos software suite for monitoring, management,
measurement and benchmarking of enterprise business performance
facilitating competitiveness, productivity, capacity for trade, exports,
investments and innovation management.
2. Consulting of national consultants and prospective
focal point partners in developing support for the enterprises in the
regions on UNIDO Pharos suite application development including data
preparation, entry, enterprise measurement and monitoring,
identification of problematic areas, setting up continuous improvement
practices, benchmarking of the enterprise improvements, certification.
Among 22 participants of the Workshop there were
entrepreneurs and executives from enterprises and trainer/consultants
from major industrial areas of Indonesia including 9
trainers/consultants and 11 entrepreneurs from 13 major cities located
on 6 islands (Pasuruan and Surabaya - East Java, Subang and Bogor - West
Java, Yogyakarta - Central Java, Makassar- South Sulawesi, Riau -
Pekanbaru and Jakarta. Most of the trainers/consultants were
professionals involved in implementation of training in various
institutions or business consultants and members of the network of
experts collaborating with the MIT Centre in providing assistance to
SMEs in Indonesia. The group of entrepreneurs consisted of managers and
enterprise owners.
The the workshop was opened by Mr. Bambang Setiadi,
Deputy Minister for Research, Science and Technology Programs, MoRT,
and continued with remarks by Mr. Nahruddin Alie,
UNIDO Office in Jakarta and Mr. Raymond Tavares, ICS-UNIDO.
 
The speakers reviewed the project history, on-going
UNIDO activities in Indonesia, collaboration between national and
international agencies as well as current status of developments. They
underlined the importance of enhancing entrepreneur knowledge and
providing the Information Technology tools for effective management of
technology development and transfer in industrial environment.
 The
training session began with overview of approaches to enterprise
performance management, measurement and benchmarking, its importance for
sustainable and productive business development in competitive business
environment. The analysis of actual situation in using the tools in SME
environment was provided by Mr. S.Golovanov, the workshop coach
while presenting the experiences of UNIDO upgrading programmes in
various countries. He mentioned that the majority of entrepreneurs run
their enterprises ?AS IT IS?, without using any IT tools for measuring
and benchmarking of their businesses. Consequently various
inefficiencies, losses and problems are unknown until they grow up. The
practices of budgeting, setting up business targets, systematically
comparing the results against targets, simulating major decisions,
analyzing consequences of decisions made previously are very rare.
Consequently it leads to ineffective use of available resources, high
mortality of SMEs especially after successful start-ups (~ 60% of all
cases), decreased competitiveness, lack of capacity to manage change,
including innovations and investments, cope with globalization and
overall undeveloped potential of economic growth in national scale.
Photo: Workshop session
UNIDO Pharos software
suite provides entrepreneurs with unique opportunity for
introduction of simple IT tools into business monitoring and provides
for developing of best continuous improvement practices as well as new
business culture. It does not impose any requirements to entrepreneur
knowledge, has minimum costs including training of staff and does not
change business processes unless required by improvements.
The workshop programme included 4 days of training
covering Pharos, Produce Plus, FIT software applications and case
studies developed in UNIDO upgrading programmes over the previous years.
One working day was allocated to presentation of UNIDO COMFAR software
by UNIDO Jakarta and review of its best practices.
In the discussions and the concluding session of
workshop the participants positively evaluated the implementation of
MoRT-UNIDO-ICS project underlining the importance of such solution for
entrepreneurs and business consultants in Indonesia.
Photo:
Workshop session
They mentioned that the need for facilitating
development of knowledge capital, effective management of technology
developments and transfer, innovation management and sustainable
economic development of SME industries in Indonesia became vital for
developing competitive position of the national industries in the world
economy and in Asia in particular.
Photo: Workshop session
Several entrepreneurs and consultants noted that
UNIDO Pharos suite and its methodology for improving enterprises
performance are unique and affordable for entrepreneurs in Indonesia.
There are no similar simple and inexpensive IT tools on the market
effectively supporting SME entrepreneurs in achieving of these goals.
Enterprises do not have sufficient internal resources to install, learn,
run similar IT applications available on he market and develop best
practices. Well known methods and IT solutions such as Balanced Score
Card, Operational Dashboards, Business Intelligence, etc. are aimed
toward large corporate or high end of middle size enterprises. The costs
of software licensing and implementation, including business
restructuring, training of employees and technical support are beyond of
capacity of the majority of SMEs.
Photo: Mr. Herman Budiharsono, Consultant,
Process & Engineering, evaluates the workshop results
As a matter of fact the introduction of the business
support systems becomes feasible only after an enterprise reaches the
size of above 150-200 employees in its development. It however may
not be able to reach this stage due to various failures, mistakes and
mismanagement practices while in growth due to lack of entrepreneur
understanding about actual enterprise status.
As it was mentioned by Mr. Heru Datta Wardana, the
workshop participant and manager of company "Cosmetic and Herbal
Products", Jakarta in the discussion, Pharos suite can be easily adapted
to Indonesian business environment and effectively be used to facilitate
learning, capacity building and business improvement by entrepreneurs.
The software provides for simple and low cost data collection tool in
enterprise certification and benchmarking programmes as well.
The workshop participants indicated that applying of
UNIDO IT business performance tools to innovation management, capacity
building and certification programmes for small and medium size
enterprises (SME) in industrial regions of Indonesia were among major
topics of their interest while deciding to take part in the workshop.
The training aimed at developing national consultants and entrepreneurs
capacity for software installation, instructing enterprise personnel in
data collection procedures, definitions of business targets, running
automated export/import setup and operation, benchmarking of business
results and its interpretation, and carrying out enterprise diagnostics
and preparing benchmarking reports, defining product costing, labor and
equipment efficiencies in production.
The workshop programme can be reviewed
here >>>.
UNIDO Pharos workshop news at
RISTEK site (in Indonesian) >>>
Download the
workshop presentations:
1. "Empowering
entrepreneurs with knowledge capital and best continuous improvement
practices for profitability, competitiveness, capacity for trade,
exports and investments, sustainable growth by introducing basic IT
tools for business performance measurement, management and benchmarking"
2. Enterprise
benchmarking with Pharos
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