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March 2008
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UNIDO Pharos training workshop in Havana, Cuba   (en Åspanol)

The UNIDO Pharos training workshop for senior management of enterprises and business consultants was implemented in DISAIC Casa Consultora, Havana, Cuba during 10-14 March 2008. The trainees were welcomed by Ms. Alba Campos Diaz, (DISAIC, Director General), opening the workshop. Ms. Alba Campos reviewed the UNIDO project history, workshop objectives, importance of effective business advisory services for industrial modernization programmes accordingly to best international practices and possibilities of using UNIDO methodology and Pharos software.

The workshop was run by Mr. Serge Golovanov, UNIDO International Consultant and Director of EPIC, GOLEM IMS GMBH, Vienna, Austria.

The training session began with overview of approaches to enterprise performance management, measurement and benchmarking, its strong relation to strategic planning. The importance of these issues for sustainable and productive business development in competitive business environment and analysis of enterprise capacity for investment were outlined. The detailed explanations and examples were presented why UNIDO Pharos software suite provides entrepreneurs and policy makers with unique simple and cost effective solution for evaluation of achievements, presenting business results to prospective investors, continuous improvement and developing best practices.


The options for establishing performance reference models in enterprise growth against regional, national and international performance levels in particular industrial sectors were presented to the audience as well as its applicability to policy making support at the national governmental level. The introduction of the UNIDO Pharos tools into enterprise business environment is facilitated for large number of enterprises by minimum implementation costs and change of existing business processes while significantly improving knowledge capital and entrepreneurs business culture.

 
The programme included review of case studies developed within previous UNIDO upgrading programmes. It was enhanced by extensive discussions and active participation of the trainees.

 

The workshop was attended by 19 participants representing DISAIC specialists and senior managers from different industrial enterprises. The trainees actively participated in the workshop and contributed to its successful implementation. Each participant was provided with CD-ROM contain the complete set of workshop materials and UNIDO Pharos software (demo version) as well as the printouts of the workshop programme. Each participant received the UNIDO Certificate after the end of the workshop.


The workshop content was evaluated by the trainees and the DISAIC Directorate as very positive, important and interesting one, providing unique combination of methodological and practical content. The UNIDO Pharos package provides non-proprietary independent platform for preparing and selecting of enterprises for investments and modernization programmes.


The options in establishing comprehensive follow-up programme for Cuban enterprises in collaboration with DISAIC were discussed with Ms. Alba Campos Diaz

(DISAIC's Director General), Ms. Marisel Sosa Porteiro (DISAIC's Director of Information Consulting Department), Ms. Dolores Marrero Permanyer (MINVEC, Directorate of International Organizations by Ministry of External Collaboration) and Mr. Florentino Chacon Puig (UNIDO Cuba).
 

The workshop raised awareness of UNIDO Pharos information technology tools for business measurement and benchmarking in Cuba in the following applications:

  • analysis of business results by enterprise management,

  • evaluation of investment capacity by investors,

  • developing unified single platforms for comparing enterprises in the selection process for investment and modernization programmes,

  • implementing investments, innovations and continuous improvement,

  • using the available information for policy making support at the regional and national levels in real time,

  • running the performance audits of enterprises under minimized costs and time for certification of achievements.

Positive results of the workshop, recommendations and feedback by the participants as well as experience developed in successful implementation of the UNIDO Integrated Programme for Colombia (Component II Quality, Productivity and Competitiveness of Colombian Industries) and other implementations in countries stimulated discussion of establishing comprehensive training and industrial modernization programme in Cuba supporting large number of industrial enterprises.


 

Download workshop materials:

 

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