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Enterprise Performance Improvement Center (EPIC) is a GOLEM IMS GMBH division supporting implementation of the Contract  between UNIDO and GOLEM IMS GmbH on providing special services in development, distribution, training and support of UNIDO Business Performance Software products. The implementation of the Contract started in April 1998 with its further extension in June 2000.

EPIC by GOLEM IMS GMBH provides technical assistance to UNIDO in implementation of capacity building programmes applying UNIDO Pharos suite for improving of enterprise performance management, measuring and benchmarking in developing countries.

The national support for the software implementation in countries is realized within the framework of National Focal Points – Enterprise Performance Improvement Centers established by GOLEM in coordination with UNIDO. The relevant activities include as follows:

• Establishing of the international network for business partners, which are qualified to provide effective regional support to enterprise management in training, distribution, installations, data collection, customization and application of the software products.

• Development and implementation of training and capacity building programs.

• Development of the software upgrades.

• Support of regional partners in provision of value added services to their clients.

• Production of the software and updates.

• Certification of the partners and end users.

• Consulting on related applications and product customization.

The activities and services implemented on self-sufficient financial and independent legal basis.

This webs site was developed and is maintained for providing information support for UNIDO business performance software and its applications worldwide accordingly to the Contract between UNIDO and GOLEM.

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